How are we regulated?

Nathan Woodcock is a duly authorised Notary Public of England and Wales regulated through the Faculty Office of the Archbishop of Canterbury.

Nathan Woodcock operates his practice as a notary public through Woodcock Notary Public Limited (Company Number: 12085976) trading as Woodcock Law & Notary Public. Registered Offices at Level 37, One Canada Square, Canary Wharf, London E14 5AA.

A notary public qualified in England and Wales is an officer of the law appointed by the Court of Faculties. Notaries have a duty to prepare, to witness, and/or to certify under their seal of office, deeds and other documentation for use anywhere in the world.

The notary profession is regulated through the Faculty Office of the Archbishop of Canterbury, and not by the Solicitors Regulatory Authority. We are, however, regulated by the Legal Ombudsman.

Should you have any concerns or complaints about our service, please feel free to call or email us and we will try to solve it quickly and efficiently.

Complaints procedure

Nathan Woodcock’s notarial practice is regulated through the Faculty Office of the Archbishop of Canterbury:

The Faculty Office
1, The Sanctuary
Westminster
London
SW1P 3JT

Tel: 020 7222 5381
Email: Faculty.office@1thesanctuary.com
Website: www.facultyoffice.org.uk

If you are dissatisfied about the service you have received please do not hesitate to contact me.

If we are unable to resolve the matter you may then complain to the Notaries Society of which I am a member, who have a Complaints Procedure which is approved by the Faculty Office. This procedure is free to use and is designed to provide a quick resolution to any dispute.

In that case please write (but do not enclose any original documents) with full details of your complaint to:

The Secretary of The Notaries Society
PO Box 1023
Ipswich IP1 9XB

Email: secretary@thenotariessociety.org.uk

If you have any difficulty in making a complaint in writing please do not hesitate to contact the Notaries Society/the Faculty Office for assistance.

Finally, even if you have your complaint considered under the Notaries Society Approved Complaints Procedure, you may at the end of that procedure, or after a period of 8 weeks from the date you first notified me that you were dissatisfied, make your complaint to the Legal Ombudsman, if you are not happy with the result:

Legal Ombudsman
PO Box 6167
Slough
SL1 0EH

Tel: 0300 555 0333
Email: enquiries@legalombudsman.org.uk
Website: www.legalombudsman.org.uk

If you decide to make a complaint to the Legal Ombudsman, you must refer your matter to the Legal Ombudsman within one year from the act/omission or within one year from when you should reasonably have known there was cause for complaint.

Insurance

Professional Indemnity Insurance & Fidelity Guarantee Insurance

Woodcock Notary Public Limited is covered by the following insurance levels:

• Professional Indemnity Insurance Limit by Tokio Marine HCC – Indemnity Limit of £1,000,000 
• Fidelity Guarantee Insurance by The Notaries Guarantee Ltd – Indemnity Limit £1,000,000 in aggregate

Our Professional Indemnity Insurance includes coverage for North America.